pgpg FAQ — here to answer your questions

Dragon Tiger is a simple card game where you pick one side — Dragon or Tiger — and place your bet. The dealer places one card on each side, and whichever card has the higher number wins. Because the rules are so straightforward, it's a favourite among players who are new to casino games. At pgpg, you can play Dragon Tiger with a live dealer face-to-face style. There are also side bets such as the Tie payout.

In Baccarat, there are two sides — Player and Banker — and whichever side gets closest to 9 wins. Cards worth 10 or above count as zero, and only the last digit of the total is used. For example, 7 plus 6 equals 13, but the hand value is 3, not 13. There are rules for when a third card is drawn for either Player or Banker, and understanding those rules makes the game more enjoyable. You can also bet on Tie and Pair outcomes.

In Live Dealer games, a real dealer sits in a studio and performs actions like dealing cards or spinning the roulette wheel, which are streamed directly to players via high-definition cameras. Players bet within the allotted time from their smartphone or PC, and the result appears immediately once the dealer reveals the outcome. pgpg's Live Casino offers Baccarat, Roulette, Dragon Tiger, and a variety of other games.

pgpg's Live Casino is built with a mobile-first layout, so you can play smoothly through a mobile browser. No app installation needed — just open pgpg.today, log in, and go straight to Live Casino. With a good 4G or Wi-Fi connection, the video will stay clear without interruption. It works on both Android and iOS.

In Roulette you can bet in many ways — a single number (Single Number), odd or even (Odd/Even), red or black (Red/Black), or grouped number bets like Split, Street, and Corner. Betting on a single exact number gives a bigger payout but lower odds. Wider bets like Red/Black have higher odds but a smaller payout. You can choose whatever strategy suits you.

Only players aged 21 and above may play at pgpg. Anyone under 21 is not allowed to play any game or open an account. This rule is in place to protect younger people and to maintain a responsible gambling environment. Even if you are about to turn 21, you cannot play until you actually reach that age.

Cooling-Off is suited to players who want a short break (a few days to about a week). Self-Exclusion sets a longer period during which your account is locked, and is the option for those who need more time away. To learn more about responsible gaming, read the Responsible Gaming page or get in touch via Live Chat.

You can reach pgpg's 24/7 Live Chat to ask about gambling control. If gambling has caused financial, family, or health problems, we strongly encourage you to seek professional help promptly. You can email [email protected] to request Self-Exclusion. Please be aware that gambling problems can be overcome.

Signs of problem gambling include: chasing losses by continuing to play, borrowing money to fund gambling, hiding your gambling from family and not being able to talk about it, and feeling unable to stop once you have been playing for a while. If you clearly recognise two or more of these signs in yourself, stop immediately and seek help.

You can discuss deposit limit matters with pgpg Live Chat. To prevent yourself from going over your set amount and continuing to bet, the step you need to take yourself is — set your budget before you start playing, and stop when that amount is reached. This is the most effective way to prevent unplanned overbetting.

At pgpg, you can deposit a minimum of 3,000 Ks using any payment method including KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. For withdrawals, your balance must be at least 30,000 Ks. After depositing, your balance should appear in your account right away. If it takes more than 10 minutes, contact us via Live Chat.

If more than 15 minutes have passed since your transfer, first check your bank account or mobile wallet statement to confirm the money was actually sent. Once you're sure, prepare your Transaction ID (Reference Number) and payment screenshot, then contact pgpg Live Chat immediately. Delays can happen for reasons such as bank downtime or network lag, but our team will resolve the issue right away.

pgpg does not charge any fees for deposits or withdrawals. However, your bank or mobile wallet provider may charge their own fees, so we recommend checking the rates for services like KBZPay and Wave Money in advance. Withdrawals normally take between 10 and 45 minutes to process.

To deposit with Wave Money, log in to pgpg, go to the Deposit section, and select Wave Money. Send the money to the phone number shown via the Wave Money app, note the Transaction Reference, then enter it in pgpg's deposit form and submit. The minimum deposit is 3,000 Ks and your balance should update immediately.

Shan Koe Mee is a Myanmar-style poker game where the winner is not simply the player with the highest individual card value, but the one whose card total reaches the winning combination. While it shares similarities with poker, the card-ranking system is different, and it tends to be more popular among Myanmar players. At pgpg, you can play Shan Koe Mee in both Live and Virtual formats.

Local games like Shan Koe Mee, 2D, and 3D can be played smoothly through the pgpg mobile browser. These games use low data and are unlikely to crash even on a slow connection. They work well on Android 8+ and iOS 13+ using Chrome or Safari browsers.

pgpg's 2D lottery uses a Random Number Generator (RNG) to produce results, distributing probability fairly across all possible outcomes. If the number you selected matches the drawn result, you win according to the announced prize ratio. Note that no method can predict which number will come out — results are entirely random.

In 2D, you pick one number from 00 to 99, and if it matches the result you win. In 3D, you pick from 000 to 999, so the prize ratio is higher but the odds are lower. Both results are generated by an RNG system and cannot be predicted in advance. Players can choose any number they like, and the minimum bet per round starts from 3,000 Ks.

In Asian Handicap betting, the stronger team is given a goal deficit from the start (for example -0.5 or -1.5) to level the playing field. You add or subtract that handicap from the final score to determine the outcome — if the side you backed comes out ahead after the adjustment, your bet wins. Many players consider Asian Handicap a better way to approach money management in closely contested matches.

At pgpg, you can follow the changing odds during selected live matches and place In-Play bets as the game progresses. Check the odds before the match starts, then watch how they shift once the game is underway and make your decision to bet live. This gives players the chance to make more informed calls.

An Accumulator (Parlay) combines two or more matches into a single bet, and every selection must win for the payout to land. The odds multiply together, so the potential return grows with each pick — choose your matches well and you can win big. That said, if even one match goes wrong, the entire Accumulator loses, so keep that clearly in mind.

If a match is cancelled or postponed for so long that it cannot be played as scheduled, that bet is normally voided and your stake is refunded. If the match was part of an Accumulator, it is removed and the remaining selections carry on with their combined odds. For more details, you can ask via pgpg Live Chat.

In pgpg's football section you can bet on EPL (England Premier League), MNL (Myanmar National League) and major tournaments worldwide across a wide range of markets — Handicap, 1X2 (Win/Draw/Loss), Over/Under, Correct Score, First Goalscorer and more. Go to the football page, browse the available matches, and pick the team you want to back.