pgpg Terms & Conditions

1.1 Age Restriction

pgpg is only for players aged 21 and above. Anyone under 21 is not permitted to use this platform. If we find that an account was registered with a false age, the account will be closed immediately and a decision will be made regarding any funds held in that account.

1.2 Service Coverage Area

This service is intended for players in Myanmar. Players are responsible for checking whether their participation complies with local laws, and pgpg accepts no liability for any non-compliance.

1.3 Language and Communication

The official communication language of this platform is Burmese. Service-related notices will be sent in Burmese to the email address registered on the pgpg account.

2.1 One Account Policy

Each player may register only one account on pgpg. "One account" includes any accounts opened under the same name, address, phone number, or payment method. If a second account is found, both accounts will be closed and withdrawals of any remaining balance will be suspended.

2.2 Registration Accuracy and Responsibility

Players must provide accurate personal information during registration. pgpg is not responsible for any losses resulting from incorrect information. Players must keep their account secure and are personally responsible for all activity carried out on their account.

• Do not share your password with any third party.
• If unauthorised access to your account is detected, notify pgpg support immediately.
• Using another person's bank card or payment method under a player's account name is strictly prohibited.

2.3 Account Verification

If pgpg needs to verify a player's personal information, it may request proof of identity, proof of payment, or other supporting documents. If these are not submitted within the specified timeframe, the account may be temporarily restricted.

3.1 Deposits

Accepted deposit methods at pgpg are KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer. The minimum deposit amount is 3,000 Ks. Deposits will only be credited to the account after verification, and players are responsible for any lost transfer records.

• The account used to deposit must match the pgpg account holder's name.
• Third-party deposits are not permitted — any account found to have received a third-party deposit will be investigated and withdrawals may be suspended.
• If a chargeback is initiated on a deposit, the account will be closed.

3.2 Withdrawals

The minimum withdrawal amount is 30,000 Ks. Withdrawal requests are processed within 10 to 45 minutes. Withdrawals are sent back via the same payment method used to deposit.

• If there are outstanding bonus amounts that have not met the wagering requirement, withdrawals will be placed on hold.
• If the information required to process a withdrawal is incomplete, the transaction may be delayed.
• Additional information may be requested for cases that require review, and the transaction may be suspended if it is not provided.

4.1 Welcome Bonus

pgpg's welcome bonus is 200% of the first deposit amount, up to a maximum of 200,000 Ks. To withdraw bonus funds, players must wager 20 times the bonus amount before a withdrawal is allowed.

Example — if you deposit 20,000 Ks, you receive a 40,000 Ks bonus, giving a total balance of 60,000 Ks. You must therefore wager 40,000 Ks × 20 = 800,000 Ks before you can withdraw winnings from the bonus.

• The welcome bonus can only be claimed once per player.
• If the bonus wagering requirement is not completed within 7 days of the deposit, the bonus will be forfeited.
• If the bonus balance falls due to wagering, withdrawal is still not permitted until the requirement is met.

4.2 General Promotions

All promotions, special offers, and rewards provided by pgpg may have additional terms attached. Those terms will be displayed alongside the relevant promotion, and must be read together with these main terms and conditions.

4.3 Referring Friends and Family

If a player refers a family member or friend but is found to be opening a second account themselves or using fake payments to claim a bonus, the referral bonus will be cancelled and the account may be suspended.

5.1 Fairness and Random Outcomes

Game results on pgpg are generated using a genuine Random Number Generator (RNG) and cannot be altered by any party to produce a desired outcome. All in-game decisions are free from manipulation and are considered fair.

5.2 Technical Errors

If a game is lost due to a platform error, incorrect game result, or internet disconnection, pgpg will not be able to make it right — players are advised to play on a stable internet connection to avoid such situations.

If a software bug causes an incorrect payout to be awarded, pgpg reserves the right to reclaim those funds.

5.3 Individual Player Responsibility

pgpg players are solely responsible for their own gameplay decisions. pgpg takes no responsibility whatsoever for losses arising from bonus use or financial losses. Please read the Responsible Gaming page to learn about playing responsibly.

6.1 Money Laundering

Any attempt to use the pgpg platform for money laundering will result in immediate account closure and the remaining balance may be forfeited.

6.2 Software Abuse and Hacking

If a player is found to be hacking the platform, using bots, playing with self-written software, or manipulating games in any unfair way, the account will be closed and any winnings obtained will be reclaimed.

6.3 Collusion

Players are prohibited from coordinating in advance to control game outcomes. Even mere suspicion of this will trigger an account review, and if proven, strict action will be taken.

7.1 Player-Initiated Closure

A player may voluntarily request to close their account at any time via pgpg's 24/7 Live Chat. Requests for self-exclusion will also be actioned immediately.

7.2 Closure by pgpg

pgpg reserves the right to close a player's account without prior notice if a terms violation, fraud, or financial irregularity is detected. In such cases, withdrawals will be put on hold pending investigation.

• If the investigation finds no irregularity, the account will be reinstated and the withdrawal will be processed.
• If an irregularity is proven, the remaining balance will be forfeited and legal action may be taken.

8.1 Data Collection

pgpg collects players' personal data solely for the purpose of providing services and conducting security checks. Collected data will not be shared with any third party outside this platform without legal basis.

8.2 Data Security

Players' personal data is protected using SSL encryption technology. The full privacy policy can be read on the Privacy Policy page.

9.1 Platform Downtime and Disconnections

While pgpg strives to keep the service running without interruption, players should understand that temporary outages may occur due to maintenance, server issues, or unforeseen events.

9.2 Player's Own Responsibility

Players make their own decisions when playing, so pgpg is not responsible for any losses. Own your choices — only bet what you can afford, and read our Responsible Gaming guidelines to keep your play healthy.

10.1 Announcing Changes

pgpg reserves the right to update these terms and conditions at any time. When changes are made, the "Last Updated" date on this page will be revised. pgpg is not liable for any losses players may suffer as a result of such changes.

10.2 Contact Us

If you have any questions about these terms and conditions, you can reach us via pgpg's 24/7 Live Chat. By continuing to use this platform, you are considered to have agreed to all of these terms and conditions.